VISION
Towards a world renowned medical institution.

MISSION

• Enhance the service delivery system in a comprehensive, efficient and effective, safe and quality, friendly and caring manner.
• Enhance the development of work force who are professional and competent, knowledgeable and skilled, disciplined and ethical, with integrity, innovative and creative.
• Enhance cooperation and networking to promote health.

OBJECTIVES

• Strengthen and comply with national and international standards of healthcare system.
• Strengthen professional development and continuing education program.
• Strengthen the culture of research to improve the quality of health care system.
• Strengthen healthy setting environment.

GOAL
Towards a high-performing medical institution.

MOTTO
We Are Ready to Serve

Assalamualaikum

First of all, I would like to state my appreciation and thanks to everyone who has been involved in the development of the Selayang Hospital Website. It is our aim for Selayang Hospital to provide an outstanding website to introduce the hospital not only to Malaysian citizens but also to foreign citizens who wish to connect with Selayang Hospital quickly.

Relevant information regarding the Selayang Hospital has been uploaded in this website, in line with our corporate beliefs and concern for the welfare of society, which is a social responsibility for all of us.

Via this website, we wish to inform the public that Selayang Hospital not only provides medical services but that all levels of our staff work hard to ensure that every patient has been provided with professional, high quality and user friendly services.

It is our hope that Selayang Hospital will continue to provide outstanding services in the future. This website is one of the steps in achieving this vision.

Thank you

(DR HJH SITI ZALEHA BT MOHD SALLEH)
Pengarah Hospital
Hospital Selayang

We are committed to provide professional, safe, quality, friendly and caring healthcare services.

• Priority will be given to critical cases and semi-critical cases by ensuring waiting time are as follows:
  
  Emergencv & Trauma

• Critical cases (Red Zone)will be treated immediately.
• Semi-critical cases (Yellow Zone)will be treated within 30 minutes.
• Non-critical cases (Green Zone)will be treated within 90 minutes up180 minutes according to priority of the patient's condition.
  
  
• Services in Specialist Clinic will be provided accordingto registration number and/or patient's condition. Priority will be given to children, pregnant mother, senior citizens, patient with disabilities, pensioners, and cases that are accompanied by police, teacher and healthcare worker from healthcare institution.
  
  
• Ensure at least 29Oo/o cases will be seen by doctors within 90 minutes after acquisition of laboratory/diagnostic results in Specialist Clinic.
  
  
• Provision of an appropriate information regardingtreatment plan, risk, available options, uphold respect and confidentiality to the client.
  
  
• Refers client to other hospital or institution for services that are not available in this hospital.
  
  
• Provision of a written Acknowledgment of Complaint Acceptance to the complainant within one (1) working day after the complaint is received.
  
  
• Provide a clean, comfortable, safe and systematic facilities and environment.