Information Technology

Vision

Making Hospital Selayang an ICT hospital through the implementation and use of ICT comprehensively and integrated to support efficient and quality healthcare services.

Mision

Empower digital services optimally towards the sustainability of digital delivery holistically.

Objectives

1. To improve the hospital services and functions through the use of information technology (ICT);

2. Creating an Integrated ICT systems to enable the hospital to provides services to customers efficiently and effectively;

3. Maintaining the ICT infrastructure continuously to prevent any breakdown that will disrupt the services;

4. To provide refresher and ICT training to the hospital staff.

1. To ensure the security of application systems, networks, and data is always guaranteed.

2. To ensure the official website of Hospital Selayang is continuously updated and accessible at all times.

3. To ensure user accounts are created within 3 to 5 working days after the application is received.

4. To resolve user complaints based on the Service Level Agreement (SLA) as stipulated in the Operations and Maintenance contract.

5. To provide system usage training to new staff within one month after reporting for duty.

6. To ensure requests for new ICT infrastructure requirements submitted by users are fulfilled within one week after all related prerequisites are met.