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"Cekap Merawat, Prihatin Menjaga"

Pencapaian Piagam Pelanggan

Definisi

KRA AREA

Prompt care for patient at emergency services at hospital

DISCIPLINE

Emergency Trauma and Medical Services (EMTS)

NUMBER

1 (a)

INDICATORS

The number of patients allocated by Malaysian Triage Category(MTC)RED who are attended by Emergency Department (ED) STAFF** immediately

STANDARD

100%

NUMERATOR (N)

The number of patients allocated by Malaysian Triage Category (MTC) RED who are attended by Emergency Department (ED) STAFF** immediately

DENOMINATOR (D)

The number of patients allocated by Malaysian Triage Category (MTC) RED

FORMULA

N/D  x 100% (Achievement)

NOMONTHND%
1JANUARY  511         511               100%       
2FEBUARY490490100%
3MARCH535535100%
4APRIL563563100%
5MAY568568100%
6JUNE554554100%
7JULAI511511100%
8AUGUST514514100%
9SEPTEMBER478478100%
10OCTOBER 510 510100%
11NOVEMBER473473100%
12DISEMBER496496100%
 TOTAL62036203100%

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