UCAPAN TAHUN BAHARU 2018
PENGARAH HOSPITAL TENGKU AMPUAN RAHIMAH, KLANG

Selamat Sejahtera, Salam Sihat 1 Malaysia, Salam Negaraku

YBhg Datuk/Datin /Dr/Tuan/Puan,

Tahun 2017 telah hampir melabuhkan tirainya, lembaran baharu 2018 terbentang luas menanti di hadapan. Masa itu diibaratkan emas yang sangat tidak ternilai dan tiada gantinya. Sesungguhnya pengalaman dan pengajaran lepas membawa kepada usaha penambahbaikan dan pembaharuan di masa hadapan.

Saya ingin mengambil peluang ini untuk merakamkan setinggi tahniah dan syabas kepada seluruh warga HTAR atas komitmen, semangat yang tinggi dan kesetiaan yang tidak berbelah bagi kepada Hospital Tengku Ampuan Rahimah, Klang ini dalam menongkah arus dan mengharungi pelbagai rintangan, cabaran, suka dan duka sepanjang tahun 2017.

Tahun 2018 nanti bakal menyaksikan pembukaan Kompleks Ibu dan bayi yang baharu dan serba lengkap dengan peralatan yang canggih yang akan menjadi satu tanda aras dan kebanggan kepada HTAR dalam menyediakan perkhidmatan Obstetrik dan Neonatal yang terbaik dan suasana yang selesa serta kondusif untuk para pelanggan yang kami hargai.

Selain itu, HTAR terus mengorak langkah dan menitikberatkan Sistem Pengurusan Kualiti dalam menuju Pensijilan bertaraf Antarabangsa ISO 9001:2015. Kualiti perkhidmatan yang disediakan kepada rakyat menjadi keutamaan kami dalam memberi rawatan perkhidmatan kesihatan kepada rakyat.

HTAR sentiasa berusaha meningkatkan mutu perkhidmatan dan layanan buat para pelanggan dan pelawat. Kami juga amat mengalu-alukan maklumbalas dan cadangan daripada tuan/puan dalam memastikan kepuasan dan mencapai ekpektasi para pelanggan.PROFESIONAL, PENYAYANG DAN KERJA BERPASUKAN amalan budaya kami.

‘SELAMAT MENYAMBUT TAHUN BAHARU 2018’

DR. DING LAY MING
Pengarah Hospital
HTAR Klang

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Emergency Department

• Cases received will be categorised into 3 zones (Red, Yellow and Green).
• Cases reported as red zone, will be treated immediately, while yellow zone patients will be treated within 30 minutes and green zone patients will be treated within 90 minutes.

Specialist clinic

• Patient will be checked by the Medical Officer within 90 minutes upon registration.

Check-In Unit

• Documentation for admission process will be completed within 5 minutes.

Revenue Unit

• Deposit will be refunded within 15 minutes upon the issuance of original deposit statement
• For any deposit refunds exceeding RM1000, relevant documents will be submitted to Account’s Department within 2 working days whereby payment will be credited to account payee

Medical records

• Medical Report will be ready within 28 working days from the receipt of complete application.

In order to carry out the customer charter, patients are required to:

1. Abide by the rules set by HTAR
2. Responsible to Using HTAR’s facilities with care and responsible
3. Follow through the health care treatment plan

Klang District Hospital was built in the 1890s atop a mound near the government buildings and trade. Medical Officer (District Surgeon to the Coast District) first in charge of the hospital was attended by Dr. Dr.Watson Reid (16/01/1908 to 25/03/1908) and then Dr. Gerrard and Dr. Millard. Starting January 1, 1976, hospitals have been upgraded to the Klang General Hospital and led by a Medical Superintendent

According to statistics, in 1901, a total of 2789 outpatients and 1822 inpatients were treated in this hospital. At that time, cases of diarrhea, respiratory diseases and diseases Children are the key cases treated at this hospital.

Due to ill health the original hospital building and the need to accommodate the growing number of patients as well as to introduce new services, a new hospital has been built on an area of ​​25.5 hectares at a cost of RM68.5 million. Construction of the first stage began on 1 June 1979 with piling works. Work on the second stage began on 27 October 1981 and completed in February 1985. The hospital was named General Hospital Tengku Ampuan Rahimah and opening inaugurated by His Majesty Sultan Salahuddin Abdul Aziz Shah Alhaj Vibo son of the late Sultan Alam Shah Al-Haj on 2 September 1985. The 9-storey hospital building is located 3km from the center of Klang. The name was later changed to the Hospital Tengku Ampuan Rahimah in 1993. The Health Minister at that time was Dato 'Chin Hon Ian.

Transfer patients to hospital began in April 1985. Since May 1, 1985, all medical services are managed in this hospital services except for TB patients and psychiatry located at the site of the old hospital. At the outset it has 27 wards and 750 beds and has now increased to 29 wards and 831 beds. The hospital is now led by the Hospital Director, Deputy Director (Medical) and Deputy Director (Management).

The hospital provided service to a population of approximately 409.994 people (statistics National Statistics 1991) kepadapenduduk especially in Klang city, rural areas (estates and villages), the company, the airport and the nearby islands. These hospitals also provide specialist services to cases referred from the Hospital Banting, Malaysia Tanjung Karang and slates as well as private clinics and private medical centers.