Pencapaian Piagam Pelanggan
Definisi
|
KRA AREA |
Prompt care for patient at emergency services at hospital |
|
DISCIPLINE |
Emergency Trauma and Medical Services (EMTS) |
|
NUMBER |
1 (a) |
|
INDICATORS |
The number of patients allocated by Malaysian Triage Category(MTC)RED who are attended by Emergency Department (ED) STAFF** immediately |
|
STANDARD |
100% |
|
NUMERATOR (N) |
The number of patients allocated by Malaysian Triage Category (MTC) RED who are attended by Emergency Department (ED) STAFF** immediately |
|
DENOMINATOR (D) |
The number of patients allocated by Malaysian Triage Category (MTC) RED |
|
FORMULA |
N/D x 100% (Achievement) |
| NO | MONTH | N | D | % |
|---|---|---|---|---|
| 1 | JANUARY | 511 | 511 | 100% |
| 2 | FEBUARY | 490 | 490 | 100% |
| 3 | MARCH | 535 | 535 | 100% |
| 4 | APRIL | 563 | 563 | 100% |
| 5 | MAY | 568 | 568 | 100% |
| 6 | JUNE | 554 | 554 | 100% |
| 7 | JULAI | 511 | 511 | 100% |
| 8 | AUGUST | 514 | 514 | 100% |
| 9 | SEPTEMBER | 478 | 478 | 100% |
| 10 | OCTOBER | 510 | 510 | 100% |
| 11 | NOVEMBER | 473 | 473 | 100% |
| 12 | DISEMBER | 496 | 496 | 100% |
| TOTAL | 6203 | 6203 | 100% |
